PDS Help Desk. Redefining support.
Responsiveness. Availability. Expertise. Our Help Desk experts make it easy to run a successful trial.
Don’t have in-house EDC expertise or IT support? Don’t worry. From deployment to study close out, our scalable support services can quickly resolve site and sponsor issues and provide responsive assistance for all of our products. Our support teams are experts in PDS technology and networking — and available whenever you need us. We can handle requests in 150 languages and guide you through the interaction of our own applications with industry-standard operating systems, and most popular business software packages. We even proactively monitor system status and study progression to alert you of problems before your study is affected. With over 500 trials supported in 52 countries, you can trust us to help make your trial a success.
